Warranty

Buy with Confidence

At Furrbby, we take pride in the thoughtful design and quality manufacturing of our products.

We back every Furrbby cat litter box with a 12-month warranty, covering everything from top to bottom. This warranty is available exclusively to the Original Retail Purchaser and does not extend to any other purchaser or subsequent owner.

The warranty covers defects in materials or workmanship and applies to normal residential use for 12 months from the purchase date.

Our dedicated customer service team is here to assist you with any issues you may encounter with your Furrbby product.

Most problems can be resolved with replacement parts, which we’ll send to you at no cost. If a repair is necessary, we offer a free repair service or a free certified reconditioned replacement unit to minimize your wait time. However, please note that shipping costs are not included.

In the event that your unit needs repair, you will be responsible for the two-way shipping of the defective unit and the return shipping of the repaired or replaced unit.